Willow Facilities

A proactive, in-house maintenance strategy reduces operating costs and protects long-term asset value. Key takeaways include: Deferred maintenance increases total cost by turning manageable repairs into expensive emergencies Preventive maintenance reduces breakdowns, extends equipment life, and stabilizes operating budgets In-house maintenance teams can significantly lower costs by performing routine and moderate repairs internally Contractor use should be strategic—reserved

Snow introduces a sequence of risks that begin well before a storm arrives and can persist for days or even weeks afterward. Snowfall is one of the most predictable hazards a facility will face, yet it continues to be a leading contributor to injuries, property damage, and operational disruption. One of the most common mistakes in building operations is treating snow as a short-term event rather than an ongoing condition. Effective winter safety management requires planning,

A structured look back allows you to identify recurring issues, uncover systemic weaknesses, and eliminate problems rather than carrying them forward into the next year. As another year closes, facilities teams often focus on budgets, inspections, and preparing for what lies ahead. However, one of the most valuable exercises you can undertake is a disciplined review of the past year’s maintenance performance. This process is not about assigning blame; it is about learning, im

Whether you manage a facility or provide services to one, trust is built through consistency, accountability, and attention to detail. Whenever you use vendors, it adds cost to your facility’s operation. Because of that, it is critical to ensure you are receiving not just competitive pricing, but consistent quality and professionalism. Price alone should never be the deciding factor. The quality of work, reliability, and the overall experience of working with a vendor are equ

Even when a building is unoccupied, its primary systems—including heating, cooling, HVAC, and fire protection and suppression—must continue to function effectively. Managing Risk During Short-Term Closures and Long-Term Vacancies Buildings don’t stop aging—or failing—just because people aren’t inside them. In fact, some of the most costly facility issues occur when buildings are partially or fully unoccupied. Holiday closures, long weekends, tenant move-outs, and extended vac

A punch list serves as the final quality review before the building is turned over. It identifies work that is incomplete, incorrect, or not performing properly After a major renovation, the work isn’t truly finished when construction ends. The closeout phase—especially a well-managed punch-list process—is critical to ensuring all systems and finishes perform as intended, issues are documented and corrected, and your investment delivers the results promised at the start of th